FAQ’S

Q?

What if I need help at night or on the weekends?

A.

If you need help during non-office hours, PCBH has a live, 24 hour answering service, 7 days a week. We can always be reached at 508-830-0012

Q?

Where can I find information on mental health disorders?

A.

The following websites may be helpful when looking for information on mental health disorders:
National Institute of Mental Health - http://www.nimh.nih.gov
National Alliance on Mental Illness - http://nami.org
American Academy of Child and Adolescent Psychiatry - http://www.aacap.org
American Psychiatric Association - http://www.psych.org
Massachusetts Department of Mental Health - http://www.mass.gov

Q?

Will my insurance pay for this service?

A.

The Plymouth Center for Behavioral Health accepts a variety of insurances such as:

Beacon
BMC HEALTHNET
Medicare
Medicaid
Blue Cross/Blue Shield
United Behavioral Health
Tufts
Neighborhood Health
Network Health
Harvard Pacific
Aetna
Value Options
Self-Pay

Q?

What happens when I call for an appointment?

A.

To make a referral at The Plymouth Center for Behavioral Health, please call our Intake Department at 508-830-0012. A knowledgeable and caring Intake Coordinator will provide you with information about PCBH programs. Intake Coordinators will also help identify insurance benefits and assist with any necessary approvals needed for services.

Q?

When is outpatient care necessary?

A.

Outpatient care may be suggested by your primary care providers, a family member, or a friend who recognizes a change in your everyday functioning, or upon discharge from an inpatient evaluation or a medical procedure.

Q?

Other Local Resources:

A.

The following websites may be helpful when looking for information on mental health disorders:

Safelink 24 hr. Hotline 877-785-2020
National Domestic Violence Hotline - 24 hrs. 800-799-7233
National Sexual Assault Hotline - 24 hrs. 800-656-HOPE
The Network - Gay & Lesbian
Domestic Violence Hotline
617-742-4911
Llamanos Lineadeayuda 800-223-5001
National Runaway 24 hr. Hotline 800-RUNAWAY
Child at Risk 24 hr. Hotline 800-792-5200
Elder Abuse 24 hr. Hotline 800-922-2275
Substance Abuse 24 hr. Hotline 800-327-5050
Parental Stress 24 hr. Hotline 800-632-8188
National Suicide Prevention Lifeline 800-273-TALK (8255)

National Alliance on Mental Illness www.Nami.org McPap for Moms Massachusetts Child Psychiatry Access Project *For Moms - Resources and information for Women experiencing mental health issues during or after childbirth

https://www.mcpapformoms.org/Resources/SupportGroups.aspx

A resource for women who are breastfeeding including a link to information on medications and breastfeeding safety An article that reviews commonly recommended medications from multiple classes that are first considered when medications are needed in breastfeeding women http://www.aafp.org/afp/2001/0701/p119.html