FAQ’S
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Q?
What if I need help at night or on the weekends?
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A.
If you need help during non-office hours, PCBH has a live, 24 hour answering service, 7 days a week. We can always be reached at 508-830-0012
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Q?
Where can I find information on mental health disorders?
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A.
The following websites may be helpful when looking for information on mental health disorders:
National Institute of Mental Health – http://www.nimh.nih.gov
National Alliance on Mental Illness – http://nami.org
American Academy of Child and Adolescent Psychiatry – http://www.aacap.org
American Psychiatric Association – http://www.psych.org
Massachusetts Department of Mental Health – http://www.mass.gov -
Q?
Will my insurance pay for this service?
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A.
The Plymouth Center for Behavioral Health accepts a variety of insurances such as:
Allways
Beacon
BMC Healthplan
Blue Benefit Administrators
Commonwealth Care Alliance
Medicare
Medicaid/Mass Health
Blue Cross/Blue Shield
Fallon
Health Plans Inc.
United Health Care
Tufts Commercial
Tufts Public Plans
Neighborhood Health
Network Health
Magellan
MBHP
Aetna
Harvard Pilgrim
Unicare
Self-Pay -
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What happens when I call for an appointment?
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A.
To make a referral at The Plymouth Center for Behavioral Health, please call our Intake Department at 508-830-0012. A knowledgeable and caring Intake Coordinator will provide you with information about PCBH programs. Intake Coordinators will also help identify insurance benefits and assist with any necessary approvals needed for services.
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Q?
When is outpatient care necessary?
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A.
Outpatient care may be suggested by your primary care providers, a family member, or a friend who recognizes a change in your everyday functioning, or upon discharge from an inpatient evaluation or a medical procedure.
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Q?
Other Local Resources:
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A.
The following websites may be helpful when looking for information on mental health disorders:
Safelink 24 hr. Hotline 877-785-2020 National Domestic Violence Hotline – 24 hrs. 800-799-7233 National Sexual Assault Hotline – 24 hrs. 800-656-HOPE The Network – Gay & Lesbian
Domestic Violence Hotline617-742-4911 Llamanos Lineadeayuda 800-223-5001 National Runaway 24 hr. Hotline 800-RUNAWAY Child at Risk 24 hr. Hotline 800-792-5200 Elder Abuse 24 hr. Hotline 800-922-2275 Substance Abuse 24 hr. Hotline 800-327-5050 Parental Stress 24 hr. Hotline 800-632-8188 National Suicide Prevention Lifeline 800-273-TALK (8255) National Suicide Prevention Lifeline Chat Crisis Text Line Text HOME to 741741 National Alliance on Mental Illness www.Nami.org McPap for Moms Massachusetts Child Psychiatry Access Project *For Moms – Resources and information for Women experiencing mental health issues during or after childbirth
https://www.mcpapformoms.org/Resources/SupportGroups.aspx
A resource for women who are breastfeeding including a link to information on medications and breastfeeding safety An article that reviews commonly recommended medications from multiple classes that are first considered when medications are needed in breastfeeding women http://www.aafp.org/afp/2001/0701/p119.html